Job Context:

Matrimonial is a registered & Bangladesh Government approved matchmaking service provider which operates both online & the traditional way.

Those who have experience working in a Marriage Media or Match-making organization will get the utmost priority.

Job Responsibilities:

• Attending Incoming & Outgoing calls of potential customers and stakeholders politely and in time with proper etiquette & professional manner.
• Maintain Facebook, Instagram, Youtube, Whatsapp, or other digital platforms customers' queries and proper answering.
• Prepare customer queries, complaints, or problems; record and forward to the concerned supervisor.
• Maintain & increase standards of customer service.
• Develop sales strategies to drive sales growth in the assigned area.
• Increasing the sales revenue through the existing customer channel network and setting up a new customer network.
• Handle all customers' data according to CRM.
• Achieving monthly sales TARGET.
• Any other jobs assigned by the supervisor.

Tour allowance

Salary Review: Yearly

Festival Bonus: 2 (Yearly)