Customer Support Executive (Female)

We are looking for Customer Support Executive (Female) with 1+ years of experience. 

Requirements

Education
  • Bachelor degree in any discipline.
  • In terms of Experienced Candidates, educational qualifications can be compromised.
Experience
  • The applicants should have experience in the following business area(s): Customer Support Executive (Female)
  • At least 1 years of experience
  • Freshers are also encouraged to apply.
  • Responsibilities & Context

    Job Context:

    Matrimonial is a registered & Bangladesh Government approved matchmaking service provider which operates both online & the traditional way.

    Those who have experience working in a Marriage Media or Match-making organization will get the utmost priority.


    Job Responsibilities:

    • Attending Incoming & Outgoing calls of potential customers and stakeholders politely and in time with proper etiquette & professional manner.
    • Maintain Facebook, Instagram, Youtube, Whatsapp, or other digital platforms customers' queries and proper answering.
    • Prepare customer queries, complaints, or problems; record and forward to the concerned supervisor.
    • Maintain & increase standards of customer service.
    • Develop sales strategies to drive sales growth in the assigned area.
    • Increasing the sales revenue through the existing customer channel network and setting up a new customer network.
    • Handle all customers' data according to CRM.
    • Achieving monthly sales TARGET.
    • Any other jobs assigned by the supervisor.

    Compensation & Other Benefits

    Tour allowance

    Salary Review: Yearly

    Festival Bonus: 2 (Yearly)

    Workplace

    On Site

    Employment Status

    Full Time

    Gender

    Female

    Job Location

    Dhaka (Dhanmondi)

    Salary

    Tk. 17,000 - Tk. 30,000

    Read Before Apply

    Before applying read the circular carefully. Please mail your CV only if you are fit for the job.

    Job Highlights


    Apply Procedure

    Walk In Interview

    Company Information

    Matromonial

    House 65, Road 8/A, Dhanmondi, Dhaka-1209.

    Hotline: 096 38 088 088 WhatsApp: +8801956637199

    Email: [email protected]

    Website: Matrimonial.com.bd

    Apply Now
    Apply Now

    Job Summery :

    Location

    Dhanmondi, Dhaka

    Job Type

    Full Time

    Date Posted

    11 Aug, 2024

    Experience

    1+ Years

    Freshers are encourage to apply

    Working Hours

    Morning Shift 7:00 AM - 2:00 PM | Day Shift 2:30 PM - 9:30 PM | Night Shift 10:00 PM - 6:00 PM

    Working Days

    Weekly: 6 days.

    Weekend: Friday.

    Vacancy

    No. of Vacancies: 20

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