Terms and Conditions

Welcome to Matrimonial.com.bd

This document is an electronic record in terms of the Information & Communication Technology Act, 2006 (Amended in 2009 & 2013) and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Information & Communication Technology Act, 2006 (Amended in 2009 & 2013) that require publishing the rules and regulations, privacy policy, and the terms and conditions for access or usage of /www.Matrimonial.com.bd/ "WAP" (Wireless Application Protocol) and Mobile App "APP".

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE/ WAP /APP. ACCESSING, BROWSING, OR OTHERWISE USING THE WEBSITE/WAP/APP IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement"). If you do not want to be bound by the Terms and Conditions, you must not use the Matrimonial.com.bd Website or the WAP/APP Services. The Terms and Conditions also include the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").

In these Terms, references to "You/User/member" shall mean the end-user accessing the Website/WAP/APP of Matrimonial.com.bd, its contents, or using the Matrimonial.com.bd Services offered. Matrimonial.com.bd member also includes persons such as father, mother, brother, sister, relative, or a friend ("Registrant") of the prospective bride/bridegroom. Matrimonial.com.bd "Services" means a collective reference to the Bangladeshi Matrimony service provided by Matrimonial.com.bd and having its office at Dhanmondi R/A, Dhaka, Bangladesh.


Matrimonial.com.bd acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of Matrimonial.com.bd's already registered users, for seeking prospective lawful matrimonial alliances for themselves. Matrimonial.com.bd may also be able to assist you to create your profile; however, you must have a valid/operational mobile phone number and an email ID.

The profiles in the database of Matrimonial.com.bd are classified broadly on the basis of religion and community for the ease and convenience of its members. Matrimonial.com.bd Members are provided with free/paid access for searching profiles from the database of Matrimonial.com.bd, as per the partner preference set by you (on the Website/WAP/APP) and you shortlist the profiles in which you are interested.

1. Eligibility

a) Further in capacity as a Matrimonial.com.bd member, you confirm that you are-

I. 18 years or above

II. Legally competent to marry as per the law applicable to you and

III. Not prohibited or prevented by any applicable law for time being in force.

b) In case you are a Registrant of the prospective bride/bridegroom and has created a profile in Matrimonial.com.bd Website/WAP/App on behalf of them or is accessing the Matrimonial.com.bd Website/WAP/App on behalf of them implies that you have taken their consent for their profile creation in BM and for accessing the BM Website/ WAP/App.

2. Registration

A. We expect that you would complete the online registration process with fairness and honesty while furnishing your personal information to Matrimonial.com.bd. You would appreciate that efficient and effective match-makings depend upon yourself furnishing true, accurate, current, complete information and photos, etc. We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in a field other than the applicable field (including mentioning ID's of other platforms/Websites) or repeating your details in another field, after filling them once in the relevant fields or other person's photographs. You further undertake that you or the registrant alone shall be responsible for any information provided to Matrimonial.com.bd. In order to serve you better if Matrimonial.com.bd requires additional details, you agree to provide them. Matrimonial.com.bd shall reproduce the registered member details on an "as is as available" basis to other registered members and Matrimonial.com.bd members shall be solely liable for the information given by such Matrimonial.com.bd member. You may fill in your email ID and phone number in any of our registration campaigns appearing in various websites/WAP/App as part of our advertisements, basis which you may receive a call from our Customer Service Center and assist you in getting your profile registered on our website/WAP/App. Matrimonial.com.bd may also, reproduce your profile information in another consortium of websites/social media accounts owned by Matrimonial.com.bd to provide better prospects to you.

B. If at any point in time Matrimonial.com.bd comes to know or is so informed by a third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete then Matrimonial.com.bd shall have full right to suspend or terminate (without any notice) your Matrimonial.com.bd membership and forfeit any amount paid by you towards the Matrimonial.com.bd membership fee and refuse to provide Matrimonial.com.bd service to you thereafter.

C. Matrimonial.com.bd also reserves the right to block the registration of your profile on Website/WAP/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the Matrimonial.com.bd members in their profile.

D. Registration of duplicate profiles of the same person is not allowed in Matrimonial.com.bd Website/WAP/App. Matrimonial.com.bd shall have the full right to suspend or terminate (without any notice) such duplicate profiles.

E. You acknowledge and confirm that your registration with Matrimonial.com.bd and the usage of Matrimonial.com.bd services is with the bonafide intention of marriage and not otherwise. Matrimonial.com.bd Membership is restricted strictly to the registered Matrimonial.com.bd individual members only. Organizations, companies, businesses, and/or individuals carrying on similar or competitive business cannot become Members of Matrimonial.com.bd and nor use the Matrimonial.com.bd Service or Matrimonial.com.bd members data for any commercial purpose and Matrimonial.com.bd reserves its right to initiate appropriate legal action for breach of this obligation.


3. Account Security

You are responsible for safeguarding the confidentiality of your Matrimonial.com.bd login credentials such as your user ID, password, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We do not ask for passwords and you are cautioned not to share your password with any persons. You agree to accept responsibility for all activities that occur under your account.

4. Role and Responsibility of Matrimonial.com.bd

A. Matrimonial.com.bd reproduces your details once you register on our website /WAP/App “as is as available” and also share your profile with other registered Matrimonial.com.bd members within our consortium of website(s)/social media accounts of Matrimonial.com.bd.

B. Matrimonial.com.bd's obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance.

C. The profile search conducted by any Matrimonial.com.bd member and the results thereof are automatically generated on Matrimonial.com.bd, and based on the partner preference set by you. In the event Matrimonial.com.bd member changes their partner preference on the Website/App, then the automated system generated prospect results of the Website/App may also undergo corresponding change.

D. Matrimonial.com.bd does not prohibit any Matrimonial.com.bd member from sending interest to your profile or communicating to you based on their partner preference. But you are at the liberty to deny their interest or proceed further if you are interested.

E. Matrimonial.com.bd cannot guarantee or assume responsibility for any specific results from the use of the data available from the Matrimonial.com.bd service or from the consortium of websites/social media accounts owned by Matrimonial.com.bd.

F. Matrimonial.com.bd shall safeguard sensitive user information using security standards, authentication mechanisms, access controls, and encryption techniques.

G. Matrimonial.com.bd cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the Matrimonial.com.bd server.

H. Matrimonial.com.bd does not authenticate/endorse any information of any profile and hence you as a Users need to verify the credentials and information provided by other users.

5. Role and Responsibility of Matrimonial.com.bd Member

A. You shall safeguard your profile information by creating a strong password during profile creation with a combination of alphabets, both upper and lower case and numbers.

B. To protect the broader interest of the registered Matrimonial.com.bd member and increase the efficiency, Matrimonial.com.bd members ensure to keep their username and password safe and confidential for using the Matrimonial.com.bd services

C. Any information/data required by Matrimonial.com.bd for using the Matrimonial.com.bd services shall be provided by the Matrimonial.com.bd Member, as and when so sought by Matrimonial.com.bd.

D. You are requested to verify the credentials of the prospect exercise due care and caution while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives, and due diligence. Matrimonial.com.bd shall not be liable for short coming due to any misrepresentations made by any of its Matrimonial.com.bd members.

E. Matrimonial.com.bd Members are expected to verify the credentials of the prospect such as family status, regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfy yourself before making a choice of your match. Matrimonial.com.bd shall not be liable for the shortcoming due to any misrepresentations made by any of its Matrimonial.com.bd members. To get better search results, Matrimonial.com.bd Members are expected to provide the latest photograph which should not be more than 3 (three) months old. Providing old photographs/photographs of others, inaccurate/false information shall be treated as a violation of terms and conditions and Matrimonial.com.bd shall retain their right under clause 2 (b) of these terms and conditions.

F. Matrimonial.com.bd members are expected to disclose their health records during profile enrolment which includes any pre-existing illness, physical disability, drug addiction history, etc. Non- disclosure at the time of enrolment shall be treated as a violation of the terms and conditions and Matrimonial.com.bd shall retain their right under clause 2 (b) of these terms and conditions.

G. Matrimonial.com.bd Members are expected to refrain from:

i. Entering into any financial transactions with prospects. Matrimonial.com.bd Members shall not seek financial help or provide financial help from/to the other Matrimonial.com.bd Members

ii. Using abusive language when they communicate with the other Matrimonial.com.bd Members

iii. Being discriminative or using racial comments etc.

iv. Sharing of confidential and personal data with each other, but not limited to sharing of bank details, etc.

v. Entering into a physical relationship with any prospect before marriage

vi. Violating any law for the time being in force

vii. From mentioning details of other matrimonial services while sending personalized messages

viii. Matrimonial.com.bd members are expected to visit URL https://www.matrimonial.com.bd/safety/ for understanding the safety measures on partner search and awareness towards online safety.

ix. Matrimonial.com.bd Members are expected to be cautious of prospects who ask for sexual favors, money, etc. or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don't involve family and friends in match-making. Beware of suspended profiles status before you finalize an alliance with the prospect.

x. The Matrimonial.com.bd members agree that for getting effective Search results of prospects on Website/App, you will regularly login to the profile maintained in the Website/App and send an expression of interest which is an automated message to prospects as a free Matrimonial.com.bd member, and in the event you have availed of paid Matrimonial.com.bd package, you can send personalized messages to prospects to show your expression of interest/replies. Matrimonial.com.bd member also may review the expression of interest sent to you/read the messages sent to you by prospects and may respond suitably.

xi. You also agree that while accessing/using the Website/WAP/App, you will be guided by the terms and conditions of the Website/WAP/App including, but not limited to the use of the feature of Website/WAP/App like chat instantly with a prospect, enhancing privacy settings (photo/phone number) or for viewing the social and professional profile of members on their Facebook, LinkedIn, etc.

H. If the Matrimonial.com.bd Member fails to inform Matrimonial.com.bd about any change in the particulars furnished by Matrimonial.com.bd member to other Matrimonial.com.bd member, then the Matrimonial.com.bd membership maybe suspended by Matrimonial.com.bd at its sole discretion.

I. Matrimonial.com.bd member shall, in case of finalization of his/her/their Registrant's marriage, delete their profile by themselves or intimate Matrimonial.com.bd for removal/deletion of their profile.

J. Matrimonial.com.bd members agree to use secure devices, software, and networks for accessing the Matrimonial.com.bd services.

K. Matrimonial.com.bd members shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond in Matrimonial.com.bd Website/WAP/App. Matrimonial.com.bd members shall not probe, scan or test the vulnerabilities of the Matrimonial.com.bd Website/WAP/App or any network connected to the Website/WAP/App nor breach the security measures instituted by Matrimonial.com.bd.

L. You shall also not make any payment/transfer any amount to the account of any Matrimonial.com.bd employees. All payments shall be made only to the Matrimonial.com.bd account.

M. Matrimonial.com.bd members are expected to approach Matrimonial.com.bd to resolve their complaints and grievances and shall not air their grievances/complaints on social media.

6. Customer Care/Customer Service

In the event you come across any concerns in our service, then please be free to contact us:

Email ID: [email protected]
Contact No: +8801303565995

7. Medium of Communication to Matrimonial.com.bd Members

A. Matrimonial.com.bd member hereby consents for receiving communication including promotional communications through any medium of communications such as electronic mails, calls, SMS, or through Whatsapp or Facebook messages from Matrimonial.com.bd or other portals owned by Matrimonial.com.bd or their alliance partners.

B. Matrimonial.com.bd by its automatic system sends to its members through any of the above media to share the profile(s) of the prospect by way of images/documents/messages/links.


8. Confidentiality

Any feedback you provide to Matrimonial.com.bd shall be deemed to be non-confidential. Matrimonial.com.bd shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) Matrimonial.com.bd member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from Matrimonial.com.bd for the feedback under any circumstances.

9. Privacy of Membership

To protect your privacy and understand our practices as amended from time to time, please read and follow our Privacy Policy, which also governs your visit to Matrimonial.com.bd and other websites/social media accounts owned by Matrimonial.com.bd, the personal information/data provided to us by you during the course of usage of Matrimonial.com.bd will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website/WAP/App.

You agree that when you use third-party services through Website/WAP/App, you hereby grant Matrimonial.com.bd the right to share your information needed for providing such third party services to you or in relation to processing your information for office use of Matrimonial.com.bd /its payment gateway and/or such third-party service providers.

10. Disputes between Members

A. Matrimonial.com.bd Members are solely responsible for the communications (through any medium) with prospects or vice versa. Matrimonial.com.bd expressly disclaims any responsibility or liability for any monetary transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any Matrimonial.com.bd members via e-mail, chat, interaction, Whatsapp, or any other medium of communication between Matrimonial.com.bd members either using website/WAP/App or otherwise.

B. Matrimonial.com.bd has no obligation, to monitor any such disputes arising between the Matrimonial.com.bd members and Matrimonial.com.bd shall not be a party to any such dispute/litigation etc.

C. Matrimonial.com.bd is not a broker or the agent of any Matrimonial.com.bd member and Matrimonial.com.bd does not partake in the exchange of any kind of discussion between the Matrimonial.com.bd members and prospects or the results of their discussion.

11. Content Right

A. You agree that all content of Matrimonial.com.bd belong to Matrimonial.com.bd excluding your or third party content including advertisement on the Website/WAP/App for which Matrimonial.com.bd has requisite license/right in terms hereof to display the same on our Website/WAP/App.

B. You acknowledge that you are responsible and liable for the content (mandatory or optional content you provided on our website) and information including the profile details, photograph, and other content(s) keyed in the relevant field of the Website/App at the time of the creation of the Matrimonial.com.bd profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by Matrimonial.com.bd paid members) with another member(s). You hereby represent and warrant that you own all rights, title, and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by submitting the content/information to Matrimonial.com.bd, you hereby grant Matrimonial.com.bd a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of the display, publish, communicate to the public, law enforcement agencies, courts, and the Matrimonial.com.bd's business and services, including without limitation for promoting, communicating to the public, and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels.

C. While Matrimonial.com.bd does not accept any obligation to monitor the content/information in your profile, if the content/information is found not to be in compliance with these terms and conditions, Matrimonial.com.bd may delete the content/information and/or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2 (b) of these terms and conditions). You agree that if the situation warrants, Matrimonial.com.bd may at its sole discretion put restriction on any Matrimonial.com.bd member to other member's communications.

D. Matrimonial.com.bd reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of its proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information including using it for commercial purposes in any manner whatsoever.

12. Third Party website

A. Matrimonial.com.bd member understand and agree that Matrimonial.com.bd may allow third parties to put up advertisements on the Matrimonial.com.bd application/Website and Matrimonial.com.bd does not control the contents of such third party advertisement on the Matrimonial.com.bd application/Website. Third-party websites to which links are given on Website/App are not governed by these terms and conditions and all such third party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict the terms and conditions of the third party website shall prevail. The Company does not in any manner whatsoever authenticate, endorse, verify or certify these third-party websites or any contents therein. Please note that a user shall click on links to third party websites at his/her sole risk and responsibility.

B. The Matrimonial.com.bd members agree and understand that Matrimonial.com.bd may also allow third parties to provide Matrimonial.com.bd members services on the website/App like wedding photography, shopping, catering, etc., and Matrimonial.com.bd may also collect the payment for such third party services to you, and Matrimonial.com.bd in this regard can have a revenue-sharing arrangement with such third party, however, in no event shall Matrimonial.com.bd be liable to you for such third-party services.

C. Matrimonial.com.bd reserves the right to add/delete/alter/modify/suspend any or all the Matrimonial.com.bd Services or the Terms and conditions at any time as it may deem fit, without notice. The Matrimonial.com.bd members are expected to see the change on the Website/WAP/App.

13. Limitation of Liability

A. Matrimonial.com.bd or its Office-bearers shall under no circumstances be liable or responsible to the Matrimonial.com.bd member or his/her authorized Representative or Guardian or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/WAP/App/Third Party Website/Matrimonial.com.bd services.

B. Matrimonial.com.bd informs you that the exchange of profile(s) through or by Matrimonial.com.bd should not in any way be construed as a matrimonial offer and/or recommendation and/or advice or guarantee is given to the Matrimonial.com.bd member, from/or by Matrimonial.com.bd.

C. Notwithstanding anything to the contrary contained herein, Matrimonial.com.bd's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Matrimonial.com.bd, for any specific Matrimonial.com.bd, paid package, and no further.

D. Matrimonial.com.bd will not be liable in case of any wrong/improper match made due to the unavailability of profiles from Matrimonial.com.bd or its owned other websites/social media accounts.

E. Matrimonial.com.bd or its office bearers shall under no circumstances be liable, if any, for the Matrimonial.com.bd member entering into a financial transaction with any other Matrimonial.com.bd Member or any third party.

F. Matrimonial.com.bd or its office bearers shall under no circumstances be liable, if any, for the Matrimonial.com.bd members not responding/reciprocating when you approach them for matrimonial alliance.

14. Class Action Suits

You acknowledge and confirm that you will not bring or participate in any class action or another class proceeding in connection with any dispute with Matrimonial.com.bd. Further, neither you nor Matrimonial.com.bd agrees to class arbitration.

15. General

A. In the event you file a false complaint against another prospect on our Website/App and consequently, we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the Matrimonial.com.bd services as per clause 2 (b) of these terms and conditions.

B. Notwithstanding anything contained herein, Matrimonial.com.bd reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on Matrimonial.com.bd website/App (once such instance comes to Matrimonial.com.bd notice) in order to ensure, that proper consent has been obtained by you prima facie accuracy and the prevailing laws in force, for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory, or invasive of another person's (deceased or alive) right of privacy or publicity or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal/indecent, unlawful activity. Matrimonial.com.bd also reserves the right to block/delete/suspend the profile which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects or using our Matrimonial.com.bd website/App as a means of communication while sending messages to other Matrimonial.com.bd members regarding their profile identity in other matrimonial websites.

C. Once your paid membership expires, you cannot avail of the unexpired balance interests/unexpired messages. Similarly, you cannot access the already viewed Matrimonial.com.bd member(s) contact information unless you renew your account within 30 days.

D. However, on renewal, the unexpired interests/messages shall be carried forward to your account from the last day of expiry.

E. In case of conflict between the terms and condition of Website/WAP/App and terms and conditions of any other website including other websites/social media accounts of Matrimonial.com.bd, the terms, and condition of Matrimonial.com.bd Website/App shall prevail for the service provided through this Website/App.

16. Disclaimer

A. Your access to and use of the Matrimonial.com.bd services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE Matrimonial.com.bd SERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, Matrimonial.com.bd DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Matrimonial.com.bd does not warrant that the Website/App, its servers, or e-mail sent from Matrimonial.com.bd are free of viruses or other harmful components. Matrimonial.com.bd will not be liable for any damages of any kind arising from the use of this Matrimonial.com.bd Website/App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

B. Matrimonial.com.bd does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our Website/App and using Matrimonial.com.bd services (both paid and free).

C. Notwithstanding anything contrary contained anywhere, under no circumstances, Matrimonial.com.bd shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with-

a. any act or omission was done by Matrimonial.com.bd/payment gateway/alliance partner etc.

i. any untrue or incorrect information submitted by you or on your behalf

ii. any decision was taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from Matrimonial.com.bd)

iii. any decision was taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from Matrimonial.com.bd)

iv. any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf

v. any cybercrime attempted or committed by anyone and

vi. any incident of force-majeure or 'act of God'

vii. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions

viii. Using/availing of third party services namely horoscope matching services etc. and for paying them through the Website

ix. Matrimonial.com.bd shall not be liable for the outcome during any interaction in a meeting, call, SMS, chat, email, or social media posts at any point in time

x. Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming, or any combination of the above

D. You expressly agree that your use of this Website/App is at your sole risk.

E. We are not liable to you for any damage or alteration to your equipment including, but not limited to computer equipment, hand-held device, or mobile telephones as a result of the installation or use of the app.

17. Indemnity

By using our Matrimonial.com.bd services you agree to defend, indemnify, and hold harmless Matrimonial.com.bd, its subsidiaries, affiliates, directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by Matrimonial.com.bd. This defense and indemnification of the obligation will survive in perpetuity.

18. Termination

A. We/Matrimonial.com.bd in good faith reserve our right to terminate your Matrimonial.com.bd membership or suspend/delete your profile at our sole discretion without any notice to you and take any action as mentioned in clause 2 (b) of the Terms and Conditions, in case you

i. seek physical/financial favors from our other registered members or

ii. have provided incorrect information on our website/WAP/App or

iii. have committed any fraudulent/unlawful/illegal activities through the use of our website/WAP/App or

iv. have violated these terms and conditions or have misappropriated the name, likeness, email address, contact number, or other personally identifiable information of another Matrimonial.com.bd member on our website /WAP/App by impersonation/fake/bogus/false/misrepresentation/without consent of the person who's profile is being registered or use only part information including using photo of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner

v. If Matrimonial.com.bd receives any complaint against you and consequently, we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequences, if any. Unless otherwise provided in these Terms and Conditions, Matrimonial.com.bd membership may be terminated by Matrimonial.com.bd/you without assigning any reasons by serving 7 (seven) days written notice on the other, all amount paid till date by you to Matrimonial.com.bd shall be forfeited.

vi. Upon termination/suspension of Matrimonial.com.bd membership, your right to use or access the Matrimonial.com.bd Website/WAP/App of Matrimonial.com.bd services will cease immediately. All provisions of these terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the Matrimonial.com.bd Services shall not relieve you of any obligations arising or accruing prior to such termination.

19. Jurisdiction and Applicable Law

a. The registration of Matrimonial.com.bd membership and all Matrimonial.com.bd services are deemed to have been entered into within the territorial Jurisdiction Bangladesh.

b. The Matrimonial.com.bd Members unconditionally agree that all such disputes and/or differences if any shall be governed by the Laws of Bangladesh and submit to the exclusive jurisdiction of the appropriate court of law in Bangladesh.

20. Mode of Payment

a. Payment made by cash/cheque/Net Banking/Debit/Credit Card/Paypal/Stripe/mobile banking would be in accordance with the prevailing government & other guidelines. Activation of paid Matrimonial.com.bd service shall be subject to realization of the said payment. In case of dishonor of the Cheque/demand draft; you shall be liable to pay the applicable bank's cheque/DD bouncing charges. Further Matrimonial.com.bd service to your account will be deactivated/suspended until you settle the value of the payment and applicable bank charges in cash.

b. Matrimonial.com.bd uses third party payment gateways for the collection of payment through credit/debit card or other payment instruments.

21. Refund and Assignment

a. The payments made by Matrimonial.com.bd member to Matrimonial.com.bd by way of membership/renewal fee/auto, renewal is treated as non-refundable.

b. Matrimonial.com.bd member shall not assign or transfer your Matrimonial.com.bd membership to any other person or entity and such an act shall be treated as a violation of terms and conditions and BM shall retain their right under clause 2 (b) of these terms and conditions.

c. Payment once made for Matrimonial.com.bd services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.

22. Renewal

a. When you first subscribe for your paid Membership, you acknowledge that when your paid Membership expires. You have to renew it manually for the same duration and at the latest price.

b. The maximum tenure of any packages will be 12 (Twelve) months. Every Matrimonial.com.bd packages post validity period (varies from package to package) shall be renewed.

23. Additional Terms and Conditions Applicable to Non-Resident Bangladeshi Customers

A. Jurisdiction and Applicable Law

The laws of Bangladesh shall be applicable.

B. Arbitration of Disputes

i. The Parties shall discuss among themselves and resolve any disputes informally. We are interested in attempting to resolve any Disputes by amicable and informal means, and we encourage you to contact us before resorting to arbitration.

ii. However, Disputes relating to infringement of our intellectual property rights, which we may elect to have resolved by means other than arbitration.

iii. In case of Renewal, the Customer will be charged the current price that prevails and renewal is done for 12 months duration irrespective of the past package.

E. Enforcement

Any proceeding to enforce this arbitration agreement may be brought in Courts of Bangladesh.

*** We hereby declare that the Matrimonial.com.bd website is not a dating website and it is strictly for matrimonial purposes only.


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